Terms of service

OVERVIEW
Welcome to Homestead Tallow. The terms “we,” “us,” and “our” refer to Homestead Tallow. Homestead Tallow operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a shopping experience (the “Services”). Homestead Tallow is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service describe your rights and responsibilities when you use the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.

SECTION 1 - ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your state or province of residence.

You may be asked to provide certain information, including your email address, billing information, payment information, and shipping information. You agree to provide information that is current, complete, and accurate.

You are responsible for maintaining the security of your account credentials and for activity that occurs under your account.

SECTION 2 - OUR PRODUCTS
We make reasonable efforts to accurately describe and display our products. However, colors, texture, appearance, and packaging may vary slightly from how they appear on your screen or from batch to batch.

Our products are handcrafted in small batches, and natural variation may occur.

All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue products or limit quantities at any time.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Homestead Tallow reserves the right to accept, decline, limit, or cancel an order for any reasonable business purpose, including product availability, suspected fraud, pricing errors, or payment issues.

Your order is not considered accepted until payment has been successfully processed and the order has been confirmed.

Please review your order carefully before submitting it. Once an order has entered processing or shipping, changes or cancellations may not be possible.

Returns and refunds are handled according to our Refund Policy.

SECTION 4 - PRICES AND BILLING
Prices, discounts, promotions, and product availability may change without notice. The price charged will be the price shown at the time your order is placed.

Unless otherwise stated, prices do not include applicable taxes, shipping charges, or other fees.

You agree to provide accurate and complete payment information and represent that you are authorized to use the payment method provided.

SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery are handled according to our Shipping Policy.

Delivery dates provided by carriers are estimates and are not guaranteed. Homestead Tallow is not responsible for delays caused by shipping carriers, weather, incorrect addresses, or circumstances outside our reasonable control.

SECTION 6 - RETURNS AND REFUNDS
Returns, exchanges, and refunds are governed by our Refund Policy.

Because some Homestead Tallow products are personal care products, certain items may not be eligible for return once opened or used, except where required by law or where the product arrives damaged or defective.

SECTION 7 - PRODUCT USE
Homestead Tallow products are intended for external cosmetic use only unless specifically stated otherwise.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Information on our website, packaging, social media, or other materials is provided for general informational purposes only and is not medical advice.

Because individual sensitivities vary, we recommend reviewing product ingredients and performing a small patch test before regular use. Discontinue use if irritation or discomfort occurs.

SECTION 8 - INTELLECTUAL PROPERTY
All content included in the Services, including text, images, graphics, logos, product names, designs, photographs, and other materials, is owned by or licensed to Homestead Tallow and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, copy, distribute, modify, sell, or commercially use our content without prior written permission.

SECTION 9 - THIRD-PARTY SERVICES AND LINKS
The Services may contain links to or integrations with third-party websites, platforms, tools, or services. We are not responsible for the content, accuracy, availability, privacy practices, or policies of third parties.

Your use of third-party services is subject to the terms and policies of those third parties.

SECTION 10 - SHOPIFY
Homestead Tallow is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and Services to you.

Purchases made through our store are transactions directly between you and Homestead Tallow. Shopify is not the seller of our products and is not responsible for our products, fulfillment, customer service, or business practices.

SECTION 11 - PRIVACY
Personal information collected through the Services is handled according to our Privacy Policy.

Because our store is hosted by Shopify, certain personal information may also be processed by Shopify and other service providers as necessary to operate the store, process payments, fulfill orders, provide customer support, and maintain website functionality.

SECTION 12 - FEEDBACK AND REVIEWS
If you submit reviews, comments, suggestions, photographs, or other content to us, you represent that you have the right to provide that content.

You grant Homestead Tallow permission to use submitted reviews and feedback for legitimate business and marketing purposes, including on our website, social media, and promotional materials, subject to applicable law.

We reserve the right to remove content that is unlawful, misleading, abusive, fraudulent, or otherwise inappropriate.

SECTION 13 - ERRORS AND INACCURACIES
Occasionally, the Services may contain typographical errors, pricing errors, outdated information, or other inaccuracies.

We reserve the right to correct errors, update information, change pricing, or cancel an order if information associated with the order was materially inaccurate.

SECTION 14 - PROHIBITED USES
You may not use the Services for unlawful, fraudulent, abusive, deceptive, or harmful purposes.

You may not attempt to interfere with the security or operation of the Services, introduce malicious code, scrape or access the Services in an unauthorized manner, impersonate another person, or violate the rights of Homestead Tallow or any third party.

SECTION 15 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, the Services and products are provided on an “as is” and “as available” basis, except for warranties that cannot legally be excluded.

We do not guarantee that the Services will always be uninterrupted, error-free, or available at all times.

SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Homestead Tallow will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the Services or products.

Nothing in these Terms limits any rights or remedies that cannot legally be limited under applicable law.

SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Homestead Tallow and its owners, employees, contractors, and service providers from claims, losses, liabilities, or expenses arising from your unlawful use of the Services or your violation of these Terms.

SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in effect.

SECTION 19 - WAIVER AND ENTIRE AGREEMENT
Failure by Homestead Tallow to enforce any provision of these Terms does not waive our right to enforce that provision later.

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and other posted policies, form the agreement between you and Homestead Tallow regarding use of the Services.

SECTION 20 - GOVERNING LAW
These Terms are governed by the laws of the State of Oregon and applicable federal law, without regard to conflict-of-law principles.

SECTION 21 - CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our business, Services, policies, or legal requirements.

The most current version will be posted on this page. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

SECTION 22 - CONTACT INFORMATION
Questions about these Terms of Service may be sent to:

Homestead Tallow
1415 Flintridge Avenue
Eugene, Oregon 97401
United States
Email: homesteadtalloweugene@gmail.com